Digital Strategy, AI and Customer Insight for Complex Organisations
I help organisations identify the real problems behind stalled digital initiatives, fragmented
customer experiences and underperforming technology investments.
7x Sitecore MVP | 20 years in enterprise digital across UK, USA and France.
Organisations often struggle to identify the real problem behind stalled growth, underperforming technology investments, or fragmented customer experiences.
I help leadership teams uncover those problems and design solutions that work in the real world. My work combines systems thinking, Jobs to Be Done research, and design-led discovery to identify where change will create the greatest business impact.
With more than twenty years of experience across the UK, USA, Canada, and France, I have worked at the intersection of enterprise technology, digital strategy, and customer experience.
Our process is simple and thoughtful.
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
In-person and remote options
Our office is conveniently located in Manhattan. A place to gather, grow, and reconnect.
Our Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Meet the Team
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Monet Goode
FOUNDER
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience.
They set the tone for everything we do. -
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Emmett Marsh
SALES MANAGER
Focused, approachable, and driven by results, our sales manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care. -
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Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
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Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
